Obligation management is the ability to successfully create and curate the required records to be completed at the relevant point in the vendor, contract or service lifecycle.
Nick Francis, Co-founder and Chief Technology & Marketing Officer at Brooklyn Solutions, breaks down obligation management into its salient parts, outlining how each part could be critical to your business / Vendor Management Office (VMO) / Supplier Management Function. Nick breaks obligation management into the following parts:
- Supplier Responsibilities
- Buyer Responsibilities
- Third-Party Responsibilities
- Operational Clauses
- Establish Reporting
- Key Terms
- Rights
- Evidence & Audit
- Deviation & Escalation
- Digital Platform & Support